Fundamentals of 
Project Management

This workshop is an introductory step-by-step guide for managers or employees to plan and manage projects.  Using a five-step process plan, we provide common, easy-to-understand examples and incorporate actual participant projects into the workshop.  Participants leave this workshop with the knowledge of how to manage projects.  If projects have been previously assigned, participants can then complete the planning of the project.
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Performance Coaching and Conducting Effective Performance Reviews

This workshop explores the key elements needed for conducting a successful performance review.  Skills employed in this class include; clarifying and confirming, crediting, constructive criticism and goal and action planning.  We incorporate these skills around the use of the organization’s current performance review tool.
Continuous Quality Improvement

Continuous improvement means that everyone is working every day on improving something.  It involves an attitude, a philosophy and an understanding of the processes for analyzing and working on the improvements to be made.  This course provides a basic introduction to the concepts of quality improvement and the tools employed in this process.  We introduce participants to; process mapping; principles of quality control; customer demand models; 
The New Leadership Paradigm

In this workshop, we explore the evolving role of the Leader and contrast it to the equally important role of the Manager.  Through the use of the Kouzes and Possner assessment tool, managers examine their own leadership style.  When appropriate, we also administer a 360-degree assessment of each manager by their staff members, colleagues and senior managers.  In addition, we discuss the variations on leadership styles (Situational Leadership) based on the task maturity of reporting staff members.
Advanced Interviewing Skills

This workshop provides an introduction to the strategic process of analyzing the core requirements (competencies) in a job and how to use behavioral event interviewing to probe for candidates’ experiences and competencies in these areas.
Behavioral Interviewing Skills

In this workshop, we provide an overview of the basic principles and techniques for effective behavioral interviewing.  We also discuss what interviewers legally can and cannot ask candidates.  This is a highly interactive workshop with situational role-plays and critiques that give the participants the opportunity to practice their newly learned skills in a safe environment.
Problem Solving for Teams

Using the Kurt Lewin Force Field Problem Solving Model, this workshop provides teams with a reliable and creative framework for solving complex problems.  This method employs an analysis of the driving and restraining forces of the problem and the potential solutions which help anticipate the ease of acceptance for the change..
root project planning cause analysis and a variety of basic quality measurement tools.  This program is highly interactive with exercises and games to promote understanding and application of these basic concepts.  .
Business Experience that Counts.
Leadership Dimensions
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email:  dktaber@hotmail.com  -  phone:  847-644-9857
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